HOW DO I RETURN AN ITEM ?

  1. Send an email to the customer service, tell us the reason you want to return/exchange, and your order number.
  2. After receiving return instructions from us, please return the package to the return address we provided to you.
  3. When we receive the returned package, the item(s) will be inspected to ensure it is in its original condition.
  4. After the inspection, we will refund you.

Once we receive your return, please allow 3 to 5 business days to process your returns. We'll email you once we have processed your refund.

Kind reminder before returnning

Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.

-Return packages should be authorized. Any return request not authorized by the customer service will not be honored. Please be sure to submit a return request before returning.

-Please ensure that the item(s) you are returning matches your return request. Do not include additional item(s) not listed.